Airport / Resort Shuttle

Policy / Procedure

Cancellation policy with all bookings is 24 hours prior to scheduled departure, after this time all charges are non-refundable.

All services are payable in full upon booking. Round-trip reservations are single ticket items and are unable be partially refunded after the first leg of travel has been used.

Clients departing on scheduled services from Calgary Intl Airport are required to check in at the Sundog Tours desk located on the Main Arrivals Level - AREA C @ International Arrivals

Departures from the airport are prompt at the scheduled times listed due to airport policy. Drivers are unable to wait for late arrivals, luggage, etc.

Please be ready 10 minutes prior to your scheduled pickup time and expect us no later than 15 minutes past your scheduled pickup time. Airport arrival times take this procedure into account, but may vary due to traffic or weather.

Clients are requested to wait for scheduled services in a place where it will be easy to be seen by the driver.

Late arrivals are requested to check in at the Sundog Tours desk or to call the Sundog Tours airport desk (403) 291 9617. Bookings are valid for the day of travel and late arrivals will be accommodated on the next available shuttle. (Accommodations will be made for acts of god)

Travellers without reservations will be accommodated on a stand-by basis, subject to seat availability.

Pets are not permitted with the exception of seeing eye dogs.

Luggage Allowance: Passengers are allowed two pieces of luggage plus a carry-on, anything above and beyond is $15/bag. All skis, snowboards and bikes must be properly packaged for transport (bikes must be in boxes).