Within the town of Banff, we pick up at selected hotels. Click here to see available pick up options.

In Jasper, you can request pick-up or drop-off at select major hotels in town, the Jasper Park Lodge, and the train station.

In Lake Louise, you can request pick-up or drop-off at the Samson Mall depot, the Chateau Lake Louise, Lake Louise Inn, Hostelling International Hostel and the Post Hotel.

In Canmore, you can be picked up or dropped off at the Coast Canmore Hotel (formerly Radisson Hotel).

In Calgary, you can request for pick-up or drop-off at the Calgary International Airport and a selection of downtown hotels.

For Kananaskis transfers, you will be dropped off at the Stoney Nakoda Resort, and the transfer will be completed by the Pomeroy Kananaskis Mountain Lodge. Reservations are required.

Our motor coaches will generally pull up curbside or in front of the hotel. Please refer to the front desk of your requested hotel for the exact locations.

We ask that you be ready at least 10 minutes before your scheduled pick-up time. For hotel pick-ups, that time can be found on your voucher and can be anywhere from 15-45 minutes prior to your scheduled departure time. Please note, there might be other stops planned.

If you're flying into Calgary, plan to have 45 minutes for domestic, and 1 hour for international arrivals. This gives you ample time to collect your baggage, pass through customs and check into your departure at the Brewster Express desk.

Upon arrival at YYC – After collecting your checked luggage and entering the main arrivals hall, please proceed to the BREWSTER desk. It is located just beside exit door # 5 on the arrivals level.

Guests can catch the next available transfer, if there is available room. If there is no other shuttles available that day you can catch a cab or spend the night in an airport hotel and we’ll refund you the cost of your booking a shuttle the following day. We recommend providing your flight details upon booking so that our staff can anticipate any changes and ensure you will be well accommodated.

In the event that you miss your pick up, you must contact us immediately by phoning 1.866.606.6700. If possible, we may be able to accommodate you on the next available motor coach.

Yes, subject to available luggage space. Please ensure that your equipment are transported in their proper protective bags (example, golf clubs in cases, bikes in boxes, etc.). Brewster Express will not be responsible for any damaged equipment or luggage.

Cancellations can be made up to 90 minutes prior to your scheduled departure time. Please contact our Pursuit Adventure Centre at 1.800.760.6934 to request a cancellation.